Make your training choices easier than ever! Let Jean curate your training experience with one of the following suggested tracks. To set up your training calendar, call Jean at (310) 740-1312.
Management and Leadership Track
Would you like your middle managers and top leaders to have the essential tools they need? Sign up for the Management and Leadership Track and watch personal, departmental and project team productivity improve right away.
| L1 | Delegating Well |
| L2 | Inspiring Your Team |
| L3 | Giving Constructive Feedback |
| L4 | Disciplining Fairly |
| L5 | Engaging Employees |
| L6 | Giving Powerful Presentations |
| D1 | Working with Diverse Personalities |
| D2 | Navigating Work Relationships in the #MeToo Era |
| RM1 | Keeping Meetings Lean and Mean |
| D3 | Understanding Gender Diversity |
Customer Service Track
If you want to see a guaranteed improvement in your team’s customer service skills, this is the perfect bundle for you. The Customer Service Track is your path to decreased complaints and increased customer satisfaction.
| CS4 | Telephone Skills |
| CS2 | Handling Irate Customers/Clients |
| CS3 | Saying “No” with F.L.O.W. |
| D1 | Working with Diverse Personalities |
| TM1 | Scheduling for Urgency and Importance |
| TM4 | Handling Paper and Things |
Communication Track
If your team could use a boost in their communication skills, this is the choice for you. The Communication Track can soothe and improve the countless misunderstandings that can happen between people.
| CS2 | Handling Irate Customers/Clients |
| CS3 | Saying “No” with F.L.O.W. |
| D1 | Working with Diverse Personalities |
| N1 | Understanding Negotiation Styles |
| D3 | Understanding Gender Diversity |
Innovation Track
If your team must come up with fresh ideas on a deadline, it’s important to feed those reservoirs of creativity. The Innovation Track provides new perspectives, bright insights and deep access to their best ideas.
| SM1 | Breathing to Relax |
| C1 | Playing Improvisational Games |
| C3 | Using Rhythm, Voice and Sound |
| C4 | Storytelling |
| PD1 | Using Values as Your Life GPS |
| PD2 | Strengthening Intuition |
Administrative Professionals Track
Give your Administrative Professionals the tools they need to grow along with their ever increasing responsibilities. Get ready to watch productivity skyrocket with the Administrative Professional Track.
| TM1 | Scheduling for Urgency and Importance |
| TM2 | Managing Interruptions |
| TM3 | Making the Best of Technology |
| TM4 | Handling Paper and Things |
| SM1 | Breathing to Relax |
| CS3 | Saying “No” with F.L.O.W. |
| D1 | Working with Diverse Personalities |