by jean | Jul 13, 2010 | Administrative Assistant Advantage, One Opinion
Here’s a tip to help you maintain good energy throughout your business day.
by jean | Jun 27, 2010 | One Minute Note
“What a lovely outfit,” I said to a colleague at my new job. “There was nothing clean,” she replied apologetically. “I just threw this on.” This woman was dressed in vivacious colors and carefully chosen accessories. What was she talking about? The deflection of...
by jean | May 19, 2010 | Administrative Assistant Advantage
If you receive an email that you are angry about – get your hands off the keyboard! Responding to an email while angry can be career limiting.
by jean | May 5, 2010 | Administrative Assistant Advantage, One Opinion
In this world of high tech sometimes high touch – warmth, friendliness and human connection – can get lost. How can we have both? One way is to bring back the thank you note. There are other ways to balance high tech with high touch. Every so often, instead of...
by jean | Apr 26, 2010 | Administrative Assistant Advantage, One Opinion
Telephone customers – like all of us – have three key needs. This video focuses on one of them: to feel welcome.
