by jean | Jan 8, 2011 | One Minute Note
Whoops! I wrote this and just now posted it. Enjoy! I flew to Charlottesville, Virginia with a long stretch of vacation in front of me. There would time to sleep in, visit, eat well and do holiday activities. I soaked in the luxury of this schedule for about three...
by jean | Dec 14, 2010 | One Opinion
I am accidentally in the nonprofit world. Like Alice in Wonderland, I tumbled from being a solo business owner giving seminars in corporate America to being a solo business owner in economic freefall to being an unemployed professional scrambling for a job. A...
by jean | Oct 18, 2010 | One Minute Note
At a seminar I attended, the presenter asked the group to write all of our Shoulds on a page. My list began quite easily… I should blog more I should eat more cruciferous vegetables I should get more cardio The whole group was scribbling like fiends until the...
by jean | Sep 15, 2010 | One Minute Note
Last week I returned from Burning Man, an annual festival that attracts over 50,000 people for a week of creative expression. One of the unique aspects of Burning Man is that there are no vendors and virtually nothing to purchase. Instead the city runs on a gift...
by jean | Aug 7, 2010 | Administrative Assistant Advantage, One Minute Note, One Opinion
I was six weeks into my new job when the HR Director came to my desk and told me, “You need to join the union. They’ll be taking 1% of your salary.” What union, I wondered? And why am I hearing about this now? I explained reasonably that if this were...
by jean | Jul 13, 2010 | Administrative Assistant Advantage, One Opinion
Here’s a tip to help you maintain good energy throughout your business day.
by jean | Jun 27, 2010 | One Minute Note
“What a lovely outfit,” I said to a colleague at my new job. “There was nothing clean,” she replied apologetically. “I just threw this on.” This woman was dressed in vivacious colors and carefully chosen accessories. What was she talking about? The deflection of...
by jean | May 19, 2010 | Administrative Assistant Advantage
If you receive an email that you are angry about – get your hands off the keyboard! Responding to an email while angry can be career limiting.
by jean | May 5, 2010 | Administrative Assistant Advantage, One Opinion
In this world of high tech sometimes high touch – warmth, friendliness and human connection – can get lost. How can we have both? One way is to bring back the thank you note. There are other ways to balance high tech with high touch. Every so often, instead of...
by jean | Apr 26, 2010 | Administrative Assistant Advantage, One Opinion
Telephone customers – like all of us – have three key needs. This video focuses on one of them: to feel welcome.
