If you want to see a guaranteed improvement in your team’s customer service skills, this is the perfect bundle for you. The Customer Service Track is your path to decreased complaints and increased customer satisfaction. To set up your training calendar, call Jean at (310) 740-1312.
| DC1 | Practicing Great Telephone Skills |
| DC2 | Handling Irate Customers/Clients |
| DC3 | Saying “No” with F.L.O.W. |
| DC4 | Working with Diverse Personalities |
| TM1 | Scheduling for Urgency and Importance |
| TM4 | Handling Paper and Things |